GENERAL TERMS AND CONDITIONS (GTC) OF QUVEND ZRT. FOR USED VENDING
MACHINES
Acceptance of the invoice entails the acceptance of these GTC.
THESE GENERAL TERMS AND CONDITIONS CONTAIN PROVISIONS REGARDING
WARRANTY AND LIABILITY FOR DAMAGES THAT DIFFER FROM THE GENERAL
PROVISIONS OF THE HUNGARIAN CIVIL LAW. PLEASE READ THESE WITH SPECIAL
ATTENTION!
1. Subject of the service
1.1. QUVEND Zrt. (hereinafter: QUVEND) sells used vending machines to the Buyer in
accordance with the provisions of this contract. 1.2. QUVEND may use subcontractors
or contributors in the product sales process. The service provided may also include
mediated services.
2. Conclusion of the contract
2.1. The contract may be concluded in a traditional or electronic way, orally, in writing,
as well as by implied conduct. Implied conduct includes, in particular, taking over the
vending machine or paying the consideration.
2.2. Informative base prices can be found on the quvend.com website. In case of an
individual request for an offer, a official quotation will be sent to the Buyer. The amounts
indicated in the quotation do not include VAT, the EPR (extended producer
responsibility) fee, and the shipping cost.
2.3. If the Buyer accepts the offer, the contract between the parties is concluded by one
of the methods specified in point 2.1. If the order and the confirmation, or the offer and
its acceptance, match in content, the contract is concluded. In case of filling out
through an online system or transmission by electronic means, the agreement qualifies
as a written contract concluded by electronic means.
2.4. The request for an offer, the offer, the order, and the confirmation are recorded and
stored in the QUVEND system; no other filing takes place.
2.5. The language of the contract conclusion is Hungarian or English.
3. Content of the contract and terms of performance
3.1. The information displayed on the website (types of vending machines, prices, etc.)
is solely for informational purposes, as the stock is constantly changing. In case of
interest, please contact QUVEND. The exact type of the vending machine to be
purchased and its consideration are determined by the individual contract between the
parties.
3.2. The Buyer may transport the selected vending machine from the QUVEND
warehouse to the desired destination at their own cost and risk. The planned time of
transport must be coordinated in advance through the provided contact details. Unless
the parties agree otherwise, the product can be picked up at the registered office of
QUVEND (1103 Budapest, Gyömrői út 150.).
3.3. If the Buyer does not transport the product at the time previously agreed upon by the
parties, QUVEND is entitled to charge a storage fee, the amount of which is 10 EUR per
day per vending machine type.
3.4. The Buyer may request home delivery of the vending machine for an additional fee;
information about the current delivery fees can be obtained from QUVEND's contact
details. In case of requesting delivery, the shipment is not insured; arranging insurance
is the responsibility and obligation of the Buyer. QUVEND does not assume liability for
damages and injuries caused during transport.
3.5. The Buyer explicitly acknowledges that QUVEND sells used vending machines. The
Buyer carries out the purchase in full awareness of this, thoroughly inspects the product
during handover, and accepts it in its viewed condition. Upon request, QUVEND
provides the opportunity to test the operation of the vending machine at handover.
4. Payment terms
4.1. The exact method of payment is agreed upon by the parties in the individual
contract. In case of bank transfer, payment must be made to the bank account number
indicated on the invoice, complying with the payment deadline (due date) shown on the
invoice.
4.2. The Buyer acknowledges that in the event of late payment, they are obliged to pay
default interest in accordance with the provisions of Act V of 2013 on the Civil Code
(Ptk.).
5. Defective performance, liability, and damages
5.1. QUVEND undertakes to consider the provisions of Act V of 2013 on the Civil Code
(Ptk.) as governing its obligations related to potential defective performance, with the
following deviations: QUVEND accepts quality or quantity objections or complaints
exclusively within 3 business days from the arrival of the vending machine to the Buyer.
The notification must be made in writing, detailed and documented with photographs.
When submitting the claim, the reason for the objection must be precisely and clearly
indicated. If the objection complies with the above conditions and is well-founded,
QUVEND fulfills its warranty obligations according to the relevant provisions of the Ptk.
5.2. Limitation and exclusion of QUVEND's liability: QUVEND subjects the machines to
be sold only to basic testing (checks whether the display lights up and whether the
cooling unit – if there is one in the machine – starts up). The operation of individual
motors, the boiler, or the lift, and other components are not tested. QUVEND assumes
liability exclusively for delivering the specific equipment to the Buyer that was previously
viewed or sent via photo. QUVEND does not assume liability for damages and costs
arising from a Buyer's request for an offer or information that does not correspond to the
real facts. QUVEND is exempted from liability if the Buyer failed to fulfill their obligation
to cooperate, or did not do so in a manner that could be expected of them. QUVEND is
not liable for any defective performance or damage resulting from other conduct not
attributable to it or from external circumstances.
5.3. The Buyer cannot claim damages from QUVEND, except in the event that it can be
proven they did not receive the selected and photographed machine. Even in this case,
the amount of compensation may reach up to the amount of the machine's purchase
price recorded in the individual contract.
6. Validity and scope of the contract
6.1. In the absence of an individual agreement to the contrary, the provisions of these
General Terms and Conditions shall apply to the performance of the sale and purchase,
in addition to those contained in the individual contract.
6.2. The parties may deviate from the terms of these GTC by mutual agreement,
exclusively in writing. These general terms and conditions are valid until withdrawal or
modification.
7. Closing provisions
7.1. The parties are obliged to cooperate closely with each other for the professional
performance of the contract, and to immediately inform each other of any emerging
problem that prevents, limits, or delays performance. During the term of the contract,
the exchange of messages via e-mail also qualifies as written information and official
communication.
7.2. The Buyer and QUVEND are obliged to preserve business secrets that come to their
knowledge during the performance of the contract. They are obliged to protect all data,
information, and facts, the disclosure of which to unauthorized third parties would
violate or endanger the legitimate interests of the parties or third parties. The parties
shall refrain from any conduct that damages or could damage the good reputation of the
other party, or that could cause economic harm.
7.3. If any legal dispute arises between the parties in connection with the concluded
contract or performance, the parties are obliged to settle it primarily in a peaceful
manner, through a negotiation process. If this does not lead to a result, depending on
the rules of jurisdiction, the parties stipulate the exclusive jurisdiction of the District
Court of Budapest II and III, while in case of a different jurisdiction, the general
jurisdiction rules of the Act on the Code of Civil Procedure (Pp.) shall apply.
7.4. In matters not regulated in this contract, the provisions of Hungarian law, primarily
Act V of 2013 on the Civil Code (Ptk.) and other relevant legislation in force at any time,
shall apply.
7.5. QUVEND has not subjected itself to the provisions of a Code of Conduct. QUVEND
Zrt. informs its partners qualifying as Consumers that it cooperates with the authorities
in the Arbitration Board procedure, the decision of which it accepts as a
recommendation.
7.6. In case of a consumer complaint, the Buyer may turn to the following body:
Budapest Arbitration Board Address: 1016 Budapest, Krisztina krt. 99. Telephone
number: (1) 488-2131 Fax number: (1) 488-2186 Chairman: Dr. György Baranovszky E-
mail address: bekelteto.testulet@bkik.hu
7.7. Official data of the company: Company name: Quvend Zrt. Address / Registered
office: 1103 Budapest, Gyömrői út 150. Company registration number: 01-10-049334 Tax
number: 25964266-2-42 EU tax number: HU25964266 VPID/EORI number:
HU0045498732 Central e-mail address: info@quvend.com
Dated: Budapest, June 10, 2026.
